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Questions?

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Here are some of the most common questions, along with the complete answers from our social media support experts.

On your LinkedIn profile, there is a button toward the bottom of your profile that says, “Link Facebook.” When you click here, you will be asked for your Facebook information. When you do this, you can easily connect everything together.

On your LinkedIn profile, go to your profile drop down menu in the top right hand corner. Open it and click on “Privacy and Settings.” Directly under “Settings” in the top right hand corner, click on “Manage your Twitter Settings.” This will bring you to another page which invites you to add your Twitter information.

Go to your profile and click “lists.” Create a short description for each list, then add different Twitter accounts. You can decide whether you want them to be public or private.

On your homepage, find groups. In the top right hand corner, there will be a button that says, “create group.” Click on this and make a group and add descriptions and invite people to be a part of it.

On your Newsfeed, there will be a button in the top left hand corner that says “Live” with a red camera next to it. Click this. You will be able to add a filter to your video if you would like. Tap “Start Live Video,” then when you’re finished, click “End Video.”

Click to upload a video to YouTube. Select “Scheduled” from the dropdown. Upload the video. While the video is uploading, toggle the “premiere” switch and select the date and time you’d like the video to be published. Enter title, description, and custom thumbnail. Once the video is done processing, hit “premiere.”

Pixels are a minute area of illumination on a display screen, one of many from which an image is composed.

IGTV is a standalone video application by Instagram for Android and iOS smartphones. It allows for longer videos compared to Instagram. While IGTV is available as a standalone app, basic functionality is also available within the Instagram app and website.

Tap  in the top right of feed (small tv icon), or open the IGTV app. To view your channel, tap your profile photo. Tap the plus sign (+) and choose a video, then tap next. Add a title and description. You can also choose to share a preview of your video to Instagram Feed and your profile or share your video to a Facebook Page. Tap Post.

    • From your News Feed, click Events in the left menu.
    • Click + Create Event on the left side.
    • Click Create Private Event. Only invited guests will see your event.
    • Fill in the event name, location, date, time and description.
    • Click Create.

Marketplace is a convenient destination on Facebook to discover, buy and sell items with people in your community.

In one of its recent updates, Facebook has made all of your groups accessible in one convenient spot. Using your Facebook app, you will see five icons at the bottom of your screen. Groups are placed in the middle icon that looks like a bunch of people. All of the groups you belong to will be found here.

Using your Facebook app, you will see five icons at the bottom of your screen. Groups are placed in the middle icon that looks like a bunch of people. When you go here, you will see an option to “Create Group” in the top right hand corner. Click here to create a group.

Using Instagram, go to your profile and click on the three horizontal lines on the top right hand side of your screen. Click on the settings wheel at the bottom. Scroll until you see “Account,” and then find “Linked Accounts” on the next page. Link your Twitter to your Instagram here.

Begin by making a normal post. There should be a new ellipsis in the top right of the empty post. If you click that, it will give you an option for “3D Photos” and you will find all of your portrait mode photos. Choose a portrait mode photo that you want to use, and it will automatically be processed as it uploads. Once satisfied, tap “Next,” then add an optional caption and click “Share.”

Swipe right from anywhere on the screen and in the app. You’ll then tap “Live” at the bottom of the screen, then “Start Live Video.” You can end it at anytime.

UTM tags (or UTM codes) are a way to track traffic coming to your website from a certain platform. (specific page/event).

A podcast is a digital audio file made available on the Internet for downloading to a computer or mobile device, typically available as a series, new installments of which can be received by subscribers automatically.

Instagram square size recommended: 1080px x 1080px but you should upload the image at the max resolution allowed, 2048px x 2048px. Instagram landscape dimensions recommended: 1080px x 566px. It is also possible to use a smaller size such as 600px x 400px

The maximum image to appear expanded is 1024 x 512 pixels. This appears in a stream collapsed at 506 x 253 pixels on desktop. There is a maximum file size of 5 MB for photos, and 5 MB for animated GIFs on mobile and 15 MB on the web.

For Facebook feed post images, the optimal size is 940 x 788 pixels. For a Facebook feed ad and shared link image, use 1200 x 628 pixels.

 The optimal size is 1200 x 628 px. For a LinkedIn photo share, 1200 x 1200 square looks best on desktop, but gets cropped to horizontal in the mobile feed. The link share size works best there.

Recommended YouTube video dimensions: 240p (426 x 240), 360p (640 x 360), 480p (854 x 480), 720p (1280 x 720), 1080p (1920 x 1080), 1440p (2560 x 1440), 2160p (380 x 2160)

    • Minimum YouTube video size: 426 x 420p
    • Maximum video size: 3840 x 2160p
    • The correct aspect ratio: 16:9
    • Maximum file size: 128GB
    • Maximum video length: 12 hours

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Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent tempor congue pretium. Aliquam libero ante, eleifend vel ligula vitae, fermentum rutrum eros. Nam quis vestibulum ligula. Aliquam erat volutpat. Worrying does not empty tomorrow of its troubles, it empties today of its strength.

Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent tempor congue pretium. Aliquam libero ante, eleifend vel ligula vitae, fermentum rutrum eros. Nam quis vestibulum ligula. Aliquam erat volutpat. Worrying does not empty tomorrow of its troubles, it empties today of its strength.

Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent tempor congue pretium. Aliquam libero ante, eleifend vel ligula vitae, fermentum rutrum eros. Nam quis vestibulum ligula. Aliquam erat volutpat. Worrying does not empty tomorrow of its troubles, it empties today of its strength.