Over the weekend, Google users may have undergone some difficulties when it came to using Google products. No, this wasn’t your average phone-running-slowly mishap; this meant that people using Google home services, including Nest systems which control important parts of the home, such as locking and unlocking the door, adjusting the thermostat, and even keeping eyes on babies through baby monitoring systems. On top of these, simple apps and services such as G Suite were down too. Even YouTube felt the effects of the outage. Users noticed problems around 3 pm ET, and those problems didn’t get resolved until around 8 pm ET. Four hours in real life is an unreal amount of time to have problems so big, and people were not happy about them.
Google released a statement saying it was “due to high levels of network congestion in the eastern USA” where the effects were felt the hardest. As shown by the map below, however, the United States weren’t the only ones feeling the heat; Mexico, parts of South America, and Europe all had to wait for the issues to get resolved.
Though the site was only down for a few hours, which in the grand scheme of things isn’t abnormally long, this will have a huge effect on Google. This hiccup shows just how much the world relies on the Cloud, and if the Cloud doesn’t operate correctly, then we are basically rendered useless. People weren’t even able to get into their homes; how are we expected to live our lives normally ever again?